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Click on the forgotten your username link on the log in screen.

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Each of our courses has online assessments which must be completed successfully to pass the course and obtain a certificate. The assessments each offer the learner 4 or 5 attempts to meet the standard and achieving the grade required. The number of attempts vary depending on the course. If a learner does not meet that standard after 4 or 5 attempts you can arrange for those attempts to be reset free of charge. To do this, please email us the name of the user, the course they are following, and the name of the failed assessment. We will add further attempts if appropriate.

Email us at info@medicationtraining.co.uk with the following details and we will email you a link to the assessment:

• Workbook number (you will find this on the back cover of your book)
• Organisation name
• Care setting (care home/community settings)

You’ll find your certificate at the bottom of your training provided you’ve successfully completed both the pre-course assessment and the post-course assessment.