Why This Report Matters

Medicines management remains a consistent focus for CQC inspectors and is frequently linked to lower inspection ratings.

This report is based on a pharmacist-led review of 100 CQC inspection reports, covering services rated from Inadequate to Outstanding.

It highlights the real medicines-related issues inspectors are identifying, and what differentiates stronger services from weaker ones.

This report has been compiled by Jay, a pharmacist specialising in care homes, medication policies, and audits.


What We Found From Analysing 100 CQC Reports

  • Inconsistencies in care plans around medicines and person‑centred support
  • Ongoing concerns with PRN (when‑required) protocols
  • How services handle medicines errors and incidents
  • Common weaknesses in medicines policies and procedures
  • Variation in understanding and applying STOMP principles
  • Gaps in staff training, competency, or supervision
  • Medicines audits did not identify or address issues

The full report breaks down each key area, using real inspection language and practical examples of what good looks like in care homes.

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Our Medication Masterclass: Auditing Medicines in Care Homes focuses on how to audit these areas effectively, using practical examples and structured approaches.

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It highlights the real medicines-related issues inspectors are identifying, and what differentiates stronger services from weaker ones.

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About The Medication Training Company

The Medication Training Company supports care homes and other social care providers across the UK with pharmacist-led and nurse-led medicines training, auditing, and compliance support.

Our work is grounded in inspection evidence and practical experience, helping services move beyond tick-box compliance towards safer, more person-centred medicines management.