Courses
Medication Masterclass – Managing Medication Errors
This course will teach you how manage, report and learn from medication incidents. It will enable you to provide the correct response to Safeguarding Teams and the Care Quality Commission.
- Live webinar with our trainer
- Opportunity to ask questions
- No need to travel to the training
- Dates throughout the year
£160.00
- Private session just for your team
- Live interaction with trainer
- No need to book venues
- No travel costs
- Date agreed with you
Course overview
Course last audited May 2025
This masterclass teaches how to manage, report, and learn from medication errors, by seeing them as opportunities to learn (OTLs).
You will learn the correct reporting requirements to the care regulator: CQC in England, or the Scottish or Welsh Care Inspectorates.
We will show you that high reported error rates are a measure of success, which should in turn lead to a reduction in errors that cause harm.
This course is run as a webinar using Zoom, MS Teams etc.
Aimed at
Managers, nurses and seniors who have a role in managing/investigating medication errors.
Course content
- Understand why it’s best to focus on harm reduction rather than trying to reduce medication errors
- See errors as opportunities to learn (OTLs)
- See how some of the world’s safest care providers achieved a reduction in harm from errors
- Create a reporting system to ensure the whole organisation learns from incidents
- Outline what an ‘outstanding’ incident reporting system looks like to CQC
- Explain which medication incidents need reporting to Safeguarding and CQC
- Demonstrate root cause investigation so you can learn from your medicine incidents
- Explain how to spread the learning from medicine incidents
- Use the Incident Decision Tree to understand when staff need support vs intervention
- Receive a template error reporting tool (our OTL form) to use to report medication errors and carry out root cause analysis
Handout
In addition to the downloadable handout, you will be sent a free electronic copy of our medicines incident form and investigation protocols.
Certification
Certificate of achievement provided (no expiry).
Accreditation
This course is accredited by CPD Assessed
Mapping
- The Care Certificate
- CQC Quality Statements 1, 7 and 8
- NICE – Management of Medicines in Care Homes, March 2014
- NICE – Management of Medicines in Community Settings, March 2017
- Health and Social Care Act (Regulated Activities) 2014
Pricing
- £675 + VAT for a private workshop (max 12)
- £160 + VAT per person when booked individually in a public course
Enquire about this course
Upcoming course dates
With this virtual version of the course:
This course will teach you how manage, report and learn from medication incidents. It will enable you to provide the correct response to Safeguarding Teams and the Care Quality Commission.
Please select your course date from the options.