Managing medication errors is a challenging part of anyone’s role, but by trying to reduce medication errors alone, you’re missing out on the reasons why they are occuring in the first instance. If you want to reduce the harm that medication errors (or more correctly medication incidents) cause, the only way to do this is by learning from these incidents. With success, you’ll see your reported incidents go up, giving you more opportunities to learn.
But the harm they cause should go down.
This course will teach you how manage, report and learn from medication incidents. It will enable you to provide the correct response to Safeguarding Teams and the Care Quality Commission. It will enable you to reduce the chance of harm from medication incidents occurring by learning from them. This course is delivered via Zoom.
Managers, nurses and seniors who have a role in managing/investigation medication errors
In addition to the handout, you will be sent a free electronic copy of our medicines incident form and investigation protocols
CQC Key Lines of Enquiry S4: How are people’s medicines managed so that they receive them safely?
CQC Key Lines of Enquiry S6: Are lessons learned and improvements made when things go wrong?
See below (click to expand). Call us if you wish to discuss tailoring content to you.
By the end of the course you will be able to: